Policies

Payment

Upon booking a 50 % Deposit is payable in advance. The additional 50% will be taken within 42 days prior to arrival. We do accept the following cards:

- Master

- Visa

- American Express

- Diners Club

Payment can also be made by means of Electronic Funds Transfer into our account with Proof of Payment to reach us within 48 hrs to Confirm Booking otherwise the room will become available for bookings again.

Cancellation and Refunds

-          Forfeit 100% of Total if guest cancels 7 days before arrival.

-          Forfeit 100% of Deposit if guest cancels 14 days before arrival

-          Forfeit 50% of Deposit if guest cancels 21 days before arrival.

-          Forfeit 25% of Deposit if guest cancels 42 days before arrival

No refunds will be made for "No Show"

Children

Children under 3 Years old stays free provided they share existing bedroom facilities.

Baby Crib can be provided for younger children at ZAR 75.00

Children 3 - 12 years pay 50 % of Adult Sharing Rate.

Children older than 12 years pay the Full Adult Sharing Rate.

Parents are required to see that their children are no disruption to other guests.

 

Smoking

As per Government Regulations and General Safety Precautions No Smoking will be allowed within the Guest House, Rooms or on Wooden Deck Area.

Animals

Sorry no animals allowed.

General Notes

On arrival at the Guest House you will be required to complete the necessary documents i.e

-  Guest Registration

-  Disclaimer and Indemnity

-  Proof of Identity (I.D. Document / Passport)

-  Settle the Full Outstanding Monies upon arrival by means of ;

Cash, Credit Card or Electronics Funds Transfer.