Policies

Payment

Upon booking a 10 % Deposit is payable in advance. An additional 40% will be taken within 42 days prior to arrival. We do accept the following cards:

- Master

- Visa

- American Express

- Diners Club

Payment can also be made by means of Electronic Funds Transfer into our account with Proof of Payment to reach us within 48 hrs to Confirm Booking otherwise the room will become available for bookings again.

Cancellation and Refunds

Cancellations are subjected to a 10% commission for Administrative and Banking Fees if cancelled before 42 days of reservation date. If cancelled within 42 days before arrival, 50% will be taken of the total price.

No refunds will be made for "No Show"

Children

Children under 3 Years old stays free provided they share existing bedroom facilities.

Baby Crib can be provided for younger children at ZAR 75.00

Children 3 - 12 years pay 50 % of Adult Sharing Rate.

Children older than 12 years pay the Full Adult Sharing Rate.

 

Smoking

As per Government Regulations and General Safety Precautions No Smoking will be allowed within the Guest House, Rooms or on Wooden Deck Area.

Animals

Sorry no animals allowed.

General Notes

On arrival at the Guest House you will be required to complete the necessary documents i.e

-  Guest Registration

-  Disclaimer and Indemnity

-  Proof of Identity (I.D. Document / Passport)

-  Settle the Full Outstanding Monies by means of ;

Cash, Credit Card or Electronics Funds Transfer.